Registration for the upcoming school year is only accepted if all outstanding balances from previous years are paid in full. Registration is not confirmed until you receive written confirmation from DNW and an official invoice has been issued by the DNW office. Families with outstanding balances must contact the office directly to make payment arrangements before submitting registration. A registration deposit is non-refundable and must be paid within 48 hours of the invoice being sent to secure your child’s spot. You have one (1) week from registration to cancel without penalty; after that, fifty percent (50%) of the annual transportation fee becomes immediately due unless DNW is able to fill the vacated seat, in which case charges may be adjusted at DNW’s discretion.
Instalment Plan. Tuition and transportation fees are divided into ten (10) equal instalments, payable over ten months.
Payment Schedule. The first payment must be received by August 15. Subsequent instalments will be billed on the first day of each month beginning October 1.
Credit Card Surcharge. A 2.4% surcharge applies to all credit card payments (Visa, Mastercard, American Express).
Credit Card on File. A valid credit card must be kept securely on file for all families, regardless of the selected payment method.
Alternative Payment Arrangements. Alternative payment arrangements (e.g. cheque or EFT) must be discussed in advance and approved by the DNW Registration Department.
Late Payments & Declines. Late payments or credit card declines will incur a $25 administrative fee if payment is not received within five (5) business days of the due date. If payment remains outstanding beyond this grace period, bus service will be suspended until the account is brought current. Bounced cheques will incur all applicable bank fees plus a $25 DNW administrative fee.
Snow days, weather-related cancellations, or service suspensions due to safety concerns are not refundable. DNW makes transportation decisions based on road safety and applicable Ministry of Transportation (MTO) standards, regardless of whether individual schools remain open. Subsidized Minyan routes operate only on days when the schools they serve are open; no refunds are issued for days when these schools are closed.
Routes are subject to traffic, weather, construction, and other uncontrollable factors, so schedules are approximate. Students must be at the designated pick-up location at least five (5) minutes before the scheduled time; for residential pick-ups, students should be ready at the front door five minutes in advance. Wait in a single-file line and board only when the bus comes to a complete stop and the driver opens the door. Drivers will not wait for late arrivals and will not depart early. At drop-off, a designated adult must be present at least five minutes prior to arrival; if a child is not met, contact the DNW office immediately. Do not chase or attempt to stop the bus once it has departed a stop — repeated violations will result in immediate suspension of service with no refund.
Photo ID bus cards are issued to all registered students prior to the start of the school year and may be required for boarding. Parents must provide a current, high-quality photograph of their child before the school year for DNW’s RFID and identification systems. Seating assignments are determined solely by the DNW office based on safety, supervision needs, and route logistics; students must sit in their assigned seats at all times. Failure to comply with seating assignments may result in disciplinary action.
Expected behaviour — all students must:
Unacceptable behaviour includes (but is not limited to):
Behavioural issues are addressed as follows:
Parents remain financially responsible for the remainder of the school year even if a student is permanently removed due to behaviour. DNW reserves the right to immediately suspend service for serious or dangerous misconduct.
Parents/guardians are financially responsible for any damage caused by their child. DNW will seek full reimbursement for repairs or replacements, and failure to pay for damages will result in suspension of services.
DNW collects personal information necessary to provide safe and effective transportation, including student and parent names and contact details, emergency and medical information, identification data, behavioural records, and audio/video recordings where applicable. Buses are equipped with video and audio recording systems; footage may be reviewed internally or shared with schools or law enforcement when required. Personal information is stored securely and shared only as necessary to deliver services or comply with legal obligations.